The New Gold Rush

The Ambit Energy Satisfaction Guarantee

Energy isn’t a “want” – it’s a “need.” We know that it might sound a bit scary to switch energy providers, especially since it’s something so essential to you and your home.

That’s why we have an iron-clad promise to you:

We are so certain that your transition to Ambit Energy will be flawless, we are willing to guarantee it. If, for any reason, Ambit Energy disconnects your service during the switching process, we will pay your first month’s bill. No questions asked.

In order for Ambit Energy to process your switch and for you to become eligible for this guarantee, we must receive a complete, correct and valid enrollment for your service location. This guarantee only applies to Customers switching to Ambit Energy from another retail electric provider, and not if you are an existing Customer moving addresses. Ambit Energy will not pay your first month’s bill due to interruptions beyond our control: if the electric provider you are switching from has issued a disconnect order that cancels or overrides your switch request, when your poles and wires company is unable to access your meter, or for interruptions that occur after you switch to Ambit Energy.

From simple beginnings to game-changing success

It all started with a simple lunch meeting. On a spring day in 2006, two men had a friendly chat about energy deregulation over turkey sandwiches. Those men – Jere Thompson, Jr. and Chris Chambless – were both excited about the opportunity they saw, and thus began their journey to build “the finest and most-respected retail energy provider in America.”

Their new venture would provide affordable electricity and gas, and they agreed that their company would never sacrifice integrity for growth.

The co-founders went to work immediately, and a few weeks later, Jere and Chris set up shop in a large, renovated warehouse in the historic West End district of downtown Dallas. The expansive office space suited their needs perfectly, helping to establish a feeling of “openness” and enabling faster communication. They bought several $19 fold-up tables to use as desks and put together a team of experienced executives who shared their vision.